Privacy Policy
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Effective Date: September 17, 2026
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Alexa Energy Power Solutions (“Alexa EPS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you use our website, communicate with us, receive our services, or authorize integrations with third-party platforms such as Intuit QuickBooks.
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Information We Collect
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We may collect information you provide directly to us, including your name, business name, email address, phone number, service address, project information, estimates, invoices, payment-related records, and other information necessary to provide electrical, solar, fire alarm, HVAC, energy, and related services.
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Our website and service providers may also collect technical information such as IP address, browser type, device information, cookies, and website usage information for security, functionality, and performance.
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QuickBooks and Intuit Data
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If you authorize Alexa EPS or an Alexa EPS application to connect to Intuit QuickBooks, we may access QuickBooks data permitted by the scopes and permissions you approve. Depending on the functionality you authorize, this may include customers, vendors, estimates, invoices, bills, expenses, accounts, items, payments, and related accounting records.
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We use QuickBooks data only to provide, operate, support, secure, and improve the business workflows and services you authorize. We do not sell QuickBooks data or use it for unrelated advertising.
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You may revoke an application’s access to your QuickBooks company through the applicable Intuit/QuickBooks controls. Revoking access stops future API access, but information previously obtained may be retained when reasonably necessary for legitimate business, security, accounting, or legal obligations, subject to applicable law and our retention practices.
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How We Use Information
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We may use information to provide and manage our services; prepare estimates, invoices, and project records; communicate with customers, vendors, and business partners; operate authorized accounting and workflow integrations; maintain and improve our website and systems; prevent fraud and security incidents; comply with legal, tax, licensing, insurance, and regulatory obligations; and enforce our agreements.
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How We Share Information
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We may share information with service providers and business partners that assist us with hosting, security, communications, accounting, payment processing, project operations, and other business functions. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not sell personal information or QuickBooks data.
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Data Security
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We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
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Data Retention and Deletion
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We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and accounting records, resolving disputes, protecting security, and meeting legal obligations. You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and record-retention requirements.
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Third-Party Services
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Our website and services may use or link to third-party services, including Intuit QuickBooks. Those services operate under their own terms and privacy policies. This Privacy Policy does not control the independent practices of third parties.
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Cookies
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Our website may use cookies and similar technologies that are necessary for website operation, security, preferences, analytics, or performance. Browser settings may allow you to limit or block cookies, although some website functionality may be affected.
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Children’s Privacy
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Our business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through these services.
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Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
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Contact Us
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Questions or requests regarding this Privacy Policy or our data practices may be sent to info@alexagc.com.